Coop Bau+Hobby will move more business online in future

Andreas Siegmann, CEO of Coop Bau+Hobby, has an urgent and, you might say, enviable problem for a retailer these days. Online sales in the Swiss DIY and garden business, which until recently represented less than 5 percent of the industry, exploded during the coronavirus lockdown, he says. Even now, nearly three weeks after hardware stores reopened, digital demand remains high and the company is still scrambling to keep up with orders.

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